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GENERAL CONDITIONS OF SALE

These General Terms and Conditions of Sale apply, without restriction or reservation, to all sales concluded by the company ANTHÈSE, a simplified joint stock company with a share capital of 1,000 euros, whose registered office is located at 3d rue de Tincques – 62127 TINCQUES, registered in the ARRAS Trade and Companies Register under number 917 892 556 (hereinafter referred to as "the Seller") to non-professional buyers (hereinafter referred to indifferently as "the Customer or Customers"), wishing to acquire the products offered for sale by the Seller (hereinafter referred to as "the Product" or "the Products") on the website www.anthese-manufacture.com (hereinafter "the Site").

They specify in particular the conditions for placing orders, payment, delivery and guarantee of the Products ordered by Customers. The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products are presented on the Site, on the page corresponding to each Product. The Seller implements the technical means necessary to display as faithfully as possible the colors of the items offered on the Site. However, the resolution of computer screens, tablets and smartphones varies from one device to another, the Seller cannot guarantee 100% the display of real colors. Product offers are understood to be within the limit of available stocks. These General Conditions of Sale apply to the exclusion of all other conditions. These General Conditions of Sale are systematically communicated to all Customers prior to placing any order and will prevail, where applicable, over any other version or any other contradictory document. The Customer declares to have read these General Conditions of Sale and to have accepted them before ordering on the Site. These General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is the one in effect on the date of the order on the Site. Validation of the order by the Customer constitutes acceptance without restriction or reservation of these General Terms and Conditions of Sale. The Products are offered for sale worldwide, excluding countries subject to import restrictions. In the event of an order to a country other than mainland France, the Customer is the importer of the Product(s) concerned. For all Products shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable. They will be the responsibility of and are the sole responsibility of the Customer. The Customer importing one or more Products is first required to ensure that the Product(s) comply with the rules, in particular health regulations, in force.

ARTICLE 2 – ORDERING PRODUCTS

Orders for Products are made on the website accessible at the following address: www.anthese-manufacture.com.
In order to order the Products, the Customer must first create an account on the Site and provide all the information necessary for identification. The sale will only be considered final after the Seller has sent the Customer (by email) confirmation of acceptance of the order, and after the latter has received payment of the full price (including delivery costs, if applicable), previously paid when placing the order. However, the order may be cancelled by the Customer on their customer account no later than 6 hours after it was placed. In the event of unavailability of a product for which the order has been definitively confirmed, the Seller will inform the Customer by email. All or part of their order will be cancelled and they will be reimbursed within a maximum of 10 working days on the payment method used. Available items ordered at the same time cannot be cancelled. It is the Customer's responsibility to check the accuracy of the order and to immediately report any errors to the Seller. The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.


ARTICLE 3 – PRICES

3.1 – Product Prices
The Products are sold at the prices in force appearing in the Seller's catalog on the day they are ordered.
Prices are expressed in Euros, excluding and including VAT.

3.2 – Product delivery costs – Customs fees
For any order in mainland France, the customer is exempt from all delivery costs.
For any order over €99 including tax, delivery costs for the Products are free for the Customer.
Delivery costs are calculated prior to validation of the order by the Seller.
In the event of shipment of the Products to a territory located outside the European Union, the prices do not include customs fees or any import costs, which are the exclusive responsibility of the Customer.
Delivery of products to mainland France is provided by COLISSIMO.
Delivery of products to any other country or to the French overseas departments and territories is provided by DPD.

ARTICLE 4 - PAYMENT METHOD

The price is paid in cash in full when ordering the Products on the Site.
Payment can be made:
_ by bank card (Visa, MasterCard, American Express, other credit cards)
_ by Apple Pay
_ by Paypal
The Seller will not be required to validate the order and deliver the Products ordered by the Customer if the price, and where applicable, the delivery costs, have not been paid in full in advance under the conditions indicated above.
Payments made by the Customer will only be considered final after actual collection of the sums due by the Seller.
Furthermore, and in accordance with Article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or if it is impossible to debit the card, the Sale is immediately terminated by operation of law and the order canceled.

ARTICLE 5 – DELIVERY OF PRODUCTS – DELIVERIES

The Products ordered by the Customer on the Site will be shipped to the Customers within FIVE (5) working days from the validation of the order by the Seller.
If the Products ordered have not been shipped within THIRTY (30) days after the date of validation of the order (excluding orders relating to personalized Products), for any reason other than force majeure, the sale may be terminated at the written request of the Customer under the conditions set out in Articles L 216-2, L216-3 and L241-4 of the Consumer Code.
The sums paid by the Customer will then be returned to him no later than FOURTEEN (14) days following the date of termination of the contract, excluding any compensation or withholding.

TERMS OF DELIVERY OF PRODUCTS

Delivery consists of the transfer to the Customer of physical possession of the Product. Except in special cases or in the unavailability of one or more Products, the Products ordered will be delivered in one go. Deliveries are made by the carrier referred to in Article 3.2 hereof to the address provided by the Customer when ordering. The Customer must ensure that the address provided when ordering is accessible and identifiable by the carrier.
Orders are delivered to mainland France within an indicative period of 5 working days from their dispatch date.
Orders outside mainland France are delivered within an indicative period of between 5 and 20 working days from the date of dispatch of the order. In the event of a specific request from the Customer concerning the conditions of packaging or transport of the Products ordered, duly accepted by the Seller, the costs related thereto will be subject to specific additional invoicing, on a quote previously accepted by the Customer.

CLAIMS RELATING TO DELIVERY OF PRODUCTS

The Customer is required to ensure the conformity of his order upon receipt. The Customer must report to the Seller any absences or damage to products no later than TEN (10) days from the date of delivery of the order.
In accordance with the provisions of Article L 224-65 of the Consumer Code, the Customer must also report any absences or damage to the Product(s) to the carrier responsible for delivering the order no later than TEN (10) days from the date of delivery of the order.
The Seller will reimburse or replace as soon as possible and at its own expense, the Products delivered whose lack of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in Articles L 217-4 et seq. of the Consumer Code and those provided for in the article “Liability of the Seller – Legal guarantees” of these General Conditions of Sale.
In the event that the Carrier has declared your package delivered but you dispute this delivery, the Seller may, where appropriate, request written certification accompanied by a copy of your identity document in order to take all necessary action.

ARTICLE 6 – TRANSFER OF OWNERSHIP OF PRODUCTS – TRANSFER OF RISKS OF PRODUCTS

6.1 – Transfer of ownership of the Products to the Customer
The transfer of ownership of the Products from the Seller to the Customer will only take place after full payment of the price by the latter, regardless of the date of delivery of said Products.

6.2 – Transfer of risks of the Products to the Customer Regardless of the date of transfer of ownership of the Products, the transfer of risks of loss and deterioration relating thereto will only take place when the Customer takes physical possession of the Products, in accordance with the provisions of Article L 216-4 of the Consumer Code.
The Products therefore travel at the Seller's risk.
Exception: When the Customer uses a carrier that he has chosen himself, independent of the Seller, the transfer of risks is made at the time of delivery by the Seller of the products ordered by the Customer to the carrier chosen by the Customer.
The Products travel here at the Customer's own risk.
If the product under the responsibility of the carrier has not been delivered for any other reason related to customs, strikes or damage or any other cause of force majeure as defined by the courts, the sale may be resolved and the customer may obtain a refund of his payment to the exclusion of any other compensation or damages. In the event of delivery abroad, the seller cannot be held liable in the event of non-compliance with the legislation of the country of destination of the packages. It is the customer's responsibility to check with the local authorities the possibilities of importing and using the products available on the site.

ARTICLE 7 – RETURNS – RIGHT OF WITHDRAWAL

7.1 – Return policy All Products sold on the site benefit from the “satisfied or refunded” clause except for special orders from the Seller or personalized products at the request of the Customer.

Products that are unsealed, damaged, soiled or incomplete cannot be returned.

7.2 – Exclusion of the right of withdrawal for personalized Products In accordance with the provisions of Article L 221-28 of the Consumer Code, the right of withdrawal does not apply to products unsealed by the Customer, the latter not being able to be returned for reasons of hygiene and health protection.

7.3 – Deadline In accordance with the provisions of Article L221-18 of the Consumer Code, the Customer has a period of FOURTEEN (14) days from receipt of the Product to exercise his right of withdrawal from the Seller (excluding excluded products referred to in Article 7.2), without having to provide reasons or pay a penalty, for the purpose of exchange or refund, provided that the Products are returned in their original packaging, unopened and in perfect condition within FOURTEEN (14) days following notification to the Seller of the Customer's decision to withdraw.
Products returned outside the withdrawal period are subject to exceptional authorization from the Seller.

7.4 – Conditions for exercising the right of withdrawal The Products must be returned in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be resold as new, accompanied by the purchase invoice.
For any return of Product, the Customer must follow the return procedure available on the Site.
In the event of a return, the risk is borne by the Customer, who will be responsible for any damage to the Product during its return. Any damaged Product will be returned to him.

7.5 – Return costs – reimbursement Return costs are the responsibility of the Customer.
In the event of a return, only the price of the Product(s) purchased and the delivery costs will be refunded within FOURTEEN (14) days from receipt by the Seller of the Products returned by the Customer under the conditions set out in this article.
The refund will be made directly to the payment method used by the Customer. In the event of payment with a credit note, the return will result in the issue of a new credit note. Credit notes are not refundable.

ARTICLE 8 – SELLER’S LIABILITY FOR PRODUCTS – LEGAL GUARANTEES RELATING TO PRODUCTS

8.1 – Legal guarantees The Products benefit automatically and without additional payment, in accordance with the legal provisions: from the legal guarantee of conformity, for Products that are apparently defective, damaged or damaged, or do not correspond to the order, in accordance with the provisions of Article L 217-4 of the Consumer Code from the legal guarantee against hidden defects arising from a material, design or manufacturing defect affecting the Products delivered, in accordance with the provisions of Article 1641 of the Civil Code. Under the conditions and according to the terms referred to below and defined in the appendix to these General Conditions of Sale (Conformity Guarantee / Hidden Defects Guarantee).

8.1.1 – Implementation of the legal guarantee of conformity It is recalled that within the framework of the legal guarantee of conformity, the Customer: benefits from a period of TWO (2) years from the delivery of the Product to take action against the Seller can choose between repair or replacement of the Product, subject to the cost conditions provided for in Article L 217-9 of the Consumer Code is exempt from providing proof of the existence of the lack of conformity of the Product during the TWENTY FOUR (24) months following the delivery of the Product. The Customer may assert the legal guarantee of non-conformity within a period of TWO (2) years from the delivery of the Product. Without prejudice to the provisions of Article L 217-12 of the Consumer Code, the Customer undertakes to inform the Seller of the lack of conformity in writing as soon as possible from the discovery of said defect, so that the latter can take all useful measures. The Customer shall return the defective Products to the Seller in the condition in which they were received, at his own expense. The costs of returning the defective Products shall be borne by the Seller.

8.1.2 – Implementation of the legal guarantee against hidden defects It is recalled that within the framework of the guarantee against hidden defects, the Customer: benefits from a period of TWO (2) years from delivery of the Product to take action against the Seller: can choose between the resolution of the sale or a reduction in the sale price in accordance with article 1644 of the Civil Code.
The Customer may assert the legal guarantee against hidden defects within a period of TWO (2) years from the discovery of the defect.
The Customer shall return the defective Products to the Seller in the condition in which they were received, at his own expense. The costs of returning the defective Products will then be reimbursed by the Seller.

8.2 Reimbursement or replacement of non-compliant or defect-affected Products The Seller will reimburse or replace Products deemed non-compliant or defect-affected. In the event of delivery, shipping costs will be reimbursed on the basis of the invoiced rate and return costs will be reimbursed upon presentation of supporting documents. Reimbursements for Products deemed non-compliant or defect-affected will be made as soon as possible and at the latest within THIRTY (30) days following the Seller's discovery of the lack of conformity or hidden defect. The reimbursement will be made directly to the payment method used by the Customer.

8.3 – Exclusions of liability The Seller shall not be held liable in the following cases: In the event of delivery of the Products abroad: non-compliance with the legislation of the country in which the Products are delivered, which it is the Customer's responsibility to verify, in the event of improper use of the Products, negligence or lack of maintenance on the part of the Customer, in the event of normal wear and tear of the Products, accident or force majeure. The Seller's warranty is, in any event, limited to the replacement or reimbursement of Products that are non-compliant or affected by a defect.

ARTICLE 10 – DISCLAIMER OF LIABILITY

The Seller shall not be held liable for damages of any nature, whether material, immaterial or physical, direct or indirect, which may result from improper use of the Product. Before placing any order, the Customer must carefully consult the description sheet of each Product in order to ensure its composition and the presence of ingredients contraindicated for personal use (allergies, etc.). The Seller's liability shall in any event be limited to the amount of the sale and shall not be held liable for simple errors or omissions which may have persisted despite all the precautions taken in the presentation of the Product.

ARTICLE 11 – INTELLECTUAL PROPERTY

The Seller remains the owner of all intellectual property rights to the Products, including those made to measure at the request of the Customer, where applicable. The Customer therefore prohibits any reproduction of the Products without the express, written and prior authorization of the Seller, who may make it conditional on financial compensation. Any total or partial reproduction of the Products and/or the ANTHÈSE brand is strictly prohibited and may constitute an offense of counterfeiting.

ARTICLE 12 – PROCESSING OF PERSONAL DATA

The personal data collected from the Customer are subject to computer processing carried out by the Seller in accordance with the provisions of EU Regulation 2016/679 of 27 April 2016 amended on 23 May 2018 (known as the General Data Protection Regulation – GDPR). They are recorded in its customer file and are essential for processing its order. This information and personal data are also kept for security purposes, in order to comply with legal and regulatory obligations.
They will be kept for as long as necessary for the execution of orders and any applicable guarantees. The data controller is the Seller. Access to personal data will be strictly limited to employees of the data controller, authorized to process them due to their duties. The information collected may possibly be communicated to third parties linked to the company by contract for the execution of subcontracted tasks, without the authorization of the Customer being necessary.

In the context of the performance of their services, third parties have only limited access to the data and are required to use them in accordance with the provisions of the applicable legislation on the protection of personal data. Apart from the cases set out above, the Seller shall not sell, rent, transfer or give third parties access to the data without the prior consent of the Customer, unless required to do so for a legitimate reason.
If the data is to be transferred outside the EU, the Client will be informed and the guarantees taken to secure the data (for example, adherence of the external service provider to the "Privacy Shield", adoption of standard protection clauses validated by the CNIL, adoption of a code of conduct, obtaining CNIL certification, etc.) will be specified to him.
In accordance with the applicable regulations, the Customer has the right to access, rectify, erase and transfer data concerning him/her, as well as the right to object to processing for legitimate reasons, rights that he/she may exercise by contacting the data controller at the following email address: jordan@anthese-manufacture.com

In the event of a complaint, the Customer may submit a complaint to the Seller's personal data protection officer at the National Commission for Information Technology and Civil Liberties.

ARTICLE 13 – OPPOSITION TO TELEPHONE CANVASSING

In accordance with the provisions of Article L 223-2 of the Consumer Code, the Customer has the option of registering on the BLOCTEL canvassing opposition list in order to oppose any subsequent telephone canvassing.

ARTICLE 14 – UNFORESEEN EVENTS

These General Conditions of Sale expressly exclude the legal regime of unforeseen circumstances provided for in Article 1195 of the Civil Code for all sales operations of Products from the Seller to the Customer.
The Seller and the Customer therefore each waive the right to rely on the provisions of Article 1195 of the Civil Code and the regime of unforeseen circumstances provided for therein, undertaking to assume their obligations even if the contractual balance is upset by circumstances which were unforeseeable at the time of the conclusion of the sale, even if their execution proves excessively onerous and to bear all the economic and financial consequences.

ARTICLE 15 – SPECIFIC EXECUTION

In the event of a breach by either Party of its obligations, the Party suffering the breach shall have the right to request specific performance of the obligations arising hereunder.
In accordance with the provisions of Article 1221 of the Civil Code, the creditor of the obligation may pursue this forced execution after a simple formal notice, sent to the debtor of the obligation by registered letter with acknowledgement of receipt, has remained unsuccessful, unless this proves impossible or if there is a manifest disproportion between its cost for the debtor, in good faith, and its interest for the creditor.
By express derogation from the provisions of Article 1222 of the Civil Code, in the event of failure by either Party to fulfil its obligations, the Party suffering the failure may not have the obligation itself performed by a third party at the expense of the defaulting Party.
The creditor of the obligation may, however, request in court that the defaulting Party advance the sums necessary for this performance. The Party that is the victim of the default may, in the event of non-performance of any of the obligations incumbent on the other Party, request the termination of the contract in accordance with the terms defined in the article "Termination of the contract".

ARTICLE 16 – EXCEPTION OF NON-PERFORMANCE

It is recalled that pursuant to Article 1219 of the Civil Code, each Party may refuse to perform its obligation, even though it is due, if the other Party does not perform its own and if this non-performance is sufficiently serious, that is to say, likely to call into question the continuation of the contract or fundamentally upset its economic balance.
The suspension of performance shall take effect immediately, upon receipt by the defaulting Party of the notification of default sent to it for this purpose by the Party suffering the default, indicating the intention to apply the exception of non-performance until the defaulting Party has remedied the observed default, notified by registered letter with acknowledgement of receipt or on any other durable written medium allowing proof of sending. This exception of non-performance may also be used as a preventive measure, in accordance with the provisions of Article 1220 of the Civil Code, if it is clear that one of the Parties will not perform its obligations on time and that the consequences of this non-performance are sufficiently serious for the Party suffering the default.
This option is used at the risk and peril of the Party that takes the initiative. The suspension of performance will take effect immediately, upon receipt by the Party presumed to be in default of the notification of the intention to apply the exception of preventive non-performance until the Party presumed to be in default performs the obligation for which a future breach is manifest, notified by registered letter with acknowledgement of receipt or on any other durable written medium allowing proof of sending to be provided.

ARTICLE 17 – FORCE MAJEURE

The Parties shall not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, within the meaning of Article 1218 of the Civil Code.
The Party noting the event must immediately inform the other party of its inability to perform its service and provide justification to the latter. The suspension of obligations may in no case be a cause of liability for non-performance of the obligation in question, nor lead to the payment of damages or late payment penalties. The performance of the obligation is suspended for the entire duration of the force majeure if it is temporary and does not exceed a period of THIRTY (30) days.
Consequently, as soon as the cause of the suspension of their mutual obligations disappears, the Parties will make every effort to resume the normal execution of their contractual obligations as quickly as possible. To this end, the prevented Party will notify the other of the resumption of its obligation by registered letter with acknowledgement of receipt or any extrajudicial act.
If the impediment is permanent or exceeds a period of SIXTY (60) days, these terms and conditions will be purely and simply resolved according to the terms defined in the article “Termination due to force majeure”.
During this suspension, the Parties agree that the costs incurred by the situation will be split equally.

ARTICLE 18 – TERMINATION OF THE CONTRACT

18.1 – Termination for failure to perform a sufficiently serious obligation “Force majeure”, it is expressly agreed that the Parties may terminate this contract by operation of law, without notice or formality.

18.3 – Termination for failure of a Party to fulfill its obligations – Termination clause In the event of non-compliance by either party with the obligations referred to in this contract, this contract may be terminated at the discretion of the injured party. It is expressly understood that this termination for failure of a party to fulfill its obligations will take place automatically THIRTY (30) days after sending a formal notice to perform, which has remained, in whole or in part, without effect, notified by registered letter with acknowledgement of receipt. This formal notice must mention the intention to apply this clause.
– Provisions common to cases of termination It is expressly agreed between the Parties that the debtor of an obligation to pay under the terms of this agreement will be validly put on notice by the sole enforceability of the obligation, in accordance with the provisions of Article 1344 of the Civil Code.
The services exchanged between the Parties since the conclusion of the contract and until its termination can only be useful through the complete execution of the contract, they will give rise to full restitution.
In any event, the injured Party may seek legal action for damages.

ARTICLE 19 – APPLICABLE LAW – LANGUAGE

By express agreement between the parties, these General Terms and Conditions of Sale and the transactions resulting therefrom are governed by and subject to French law. These General Terms and Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall be authentic in the event of a dispute.

ARTICLE 20 – DISPUTES – RECOURSE TO THE CONSUMER MEDIATOR

ALL DISPUTES TO WHICH THE PURCHASE AND SALE TRANSACTIONS CONCLUDED IN APPLICATION OF THESE GENERAL TERMS AND CONDITIONS OF SALE MAY GIVE RISE, CONCERNING THEIR VALIDITY, THEIR INTERPRETATION, THEIR EXECUTION, THEIR TERMINATION, THEIR CONSEQUENCES AND THEIR FOLLOW-UP AND WHICH COULD NOT HAVE BEEN RESOLVED AMICABLY BETWEEN THE SELLER AND THE CUSTOMER, WILL BE SUBMITTED TO THE COMPETENT COURTS OF THE NATIONAL TERRITORY UNDER THE CONDITIONS OF COMMON LAW.

It is hereby specified that, in accordance with the provisions of Article R 631-3 of the Consumer Code, the customer may refer the matter to: one of the courts with territorial jurisdiction under the Code of Civil Procedure, the court of the place where he or she resided at the time of conclusion of the contract, or the court where the damaging event occurred.
In the event of a dispute, an amicable solution will be sought as a priority before any legal action. In accordance with Article L. 612-1 of the Consumer Code, the consumer, subject to Article L.152-2 of the Consumer Code, has the right to submit a request for amicable resolution by mediation, within a period of less than one year from his written complaint to the professional. This establishment has designated, by membership registered under number, the CNPM MEDIATION CONSOMMATION as a consumer mediation entity. To contact the mediator, the consumer must formulate his request as follows:

ARTICLE 21 – PRE-CONTRACTUAL INFORMATION – CUSTOMER ACCEPTANCE

The Customer acknowledges having received communication, prior to the immediate purchase or placing of his order and the conclusion of the contract, in a clear and comprehensible manner, of these General Conditions of Sale and of all the information listed in Article L.221-5 of the Consumer Code, and in particular the following information: the essential characteristics of the Product(s), the price of the Products and additional costs (delivery, for example) in the absence of immediate execution of the contract, the date or period within which the Seller undertakes to deliver the Product, information relating to the identity of the Seller, his postal, telephone and electronic contact details, and his activities, if they do not appear from the context, information relating to legal and contractual guarantees and their terms of implementation, the possibility of resorting to conventional mediation in the event of a dispute. The fact for a natural person (or legal entity) to order one or more Product(s) implies full adherence and acceptance of these General Conditions of Sale and obligation to pay for the Product(s) ordered, which is expressly acknowledged by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.

ARTICLE 22 – CUSTOMER SERVICE

Our customer service can be reached: via the “Contact us” section of the Site or by email: jordan@anthese-manufacture.com

ARTICLE 23 – SELLER’S CONTACT DETAILS

The Seller's contact details are as follows:
Postal address:
SAS ANTHESE
3d Tincques Street
62127 TINCQUES
RCS ARRAS n°917 892 556

Email address: jordan@anthese-manufacture.com

ANNEX 1 - PROVISIONS RELATING TO LEGAL GUARANTEES OF THE CONSUMER CODE

Article L217-4 of the Consumer Code The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been placed in his charge by the contract or has been carried out under his responsibility.

ARTICLE L217-5 OF THE CONSUMER CODE

To be in conformity with the contract, the good must: be suitable for the use usually expected of a similar good and, where applicable: correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or model; present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labelling; present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

ARTICLE L217-12 OF THE CONSUMER CODE

The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

ARTICLE L217-16 OF THE CONSUMER CODE

When the buyer requests the seller, during the course of the commercial guarantee granted to him upon the acquisition or repair of a movable good, a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. This period runs from the request for intervention by the buyer or from the provision for repair of the good in question, if this provision is subsequent to the request for intervention.

ARTICLE 1641 OF THE CIVIL CODE

The seller is bound by the guarantee for hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid a lower price for it, if he had known of them.

ARTICLE 1648 PARAGRAPH 1 OF THE CIVIL CODE

The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.

ANNEX 2 – WITHDRAWAL FORM

This form must be completed and returned only if the Customer wishes to withdraw from the order placed on www.anthese-manufacture.com, except for exclusions or limits to the exercise of the right of withdrawal according to the applicable General Conditions of Sale. To the attention of:

SAS ANTHESE
3d Tincques Street
62127 TINCQUES

Order from: ___________________
Order number: _________________
Customer Name: ______________
Customer Address: ___________________
Signature of the Client (only if this form is notified on paper):